Privacy Policy
A Legal Disclaimer
We value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you book appointments, purchase products, or use our services.
1. Information We Collect
When you book an appointment or purchase products/services, we may collect the following information:
Personal details: Name, date of birth, address, phone number, email address.
Medical details: Relevant health history, allergies, medications, and treatment records (only what is necessary for safe treatment).
Payment information: Credit/debit card details (processed securely via our booking/payment system), billing address, e-transfer details.
Usage information: Appointment history, communications with us, and service preferences.
2. How We Use Your Information
Your information is used only for purposes related to your care and our business operations, including:
Booking and managing your appointments.
Providing safe and personalized treatments.
Processing payments and invoices.
Sending appointment confirmations, reminders, or important policy updates.
Maintaining accurate client records for treatment history.
Complying with legal or regulatory requirements.
3. How We Protect Your Information
We take appropriate technical and administrative measures to safeguard your personal information. This includes:
Secure storage of physical and electronic records.
Restricted access to client information on a need-to-know basis.
Use of secure, encrypted booking and payment platforms.
We do not sell, rent, or trade your information to third parties.
4. Sharing of Information
We may share your personal information only in limited circumstances:
With medical professionals if referral or follow-up is required (with your consent).
With payment processors or booking platforms to complete transactions.
When required by law, regulation, or court order.
5. Your Rights
You have the right to:
Access and request a copy of your personal information.
Correct or update inaccurate information.
Withdraw consent for non-essential communications.
Request that we delete your personal information (subject to legal or regulatory requirements to retain certain records).
6. Retention of Information
We will retain your personal and medical records only as long as necessary to provide services, comply with laws, and maintain accurate business and health records.
7. Contact Us
If you have questions or concerns about this Privacy Policy, or how your information is handled, please contact: nkblackley@gmail.com